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tbwhite2040
tbwhite2040, Technician
Category: Printers
Satisfied Customers: 2002
Experience:  8 years as Computer Support Specialist which allows me to work on printers, projectors, networks, et
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my new fuji xerox docuprint cm305df and cannot get to print

This answer was rated:

my new fuji xerox docuprint cm305df and cannot get to print it will scan but cannot get it to print .

tbwhite2040 :

Hello, My name is XXXXX XXXXX I will assist you in finding an answer to your question.

tbwhite2040 :

Which operating system are you running on your computer and how is the printer connected to the computer?

Customer:

Hi Window 7 printer is connect via the printer cable supplied with printer

Customer:

is anyone going to answer because I thought this was an online help

Customer:

I am out of here and I do not want to pay .

tbwhite2040 :

I am here and I was waiting for your response.

Customer:

Hi I sent my response

tbwhite2040 :

Did you check the Print Spooler service to make sure it is started and set to manual?

Customer:

No , where is that located ?

tbwhite2040 :

Click Start--------in the Search box type in services.msc and press Enter. When the services list comes up, scroll down until you see the Print Spooler service and double-click it. Make sure the Print Spooler is set to Started and on Manual. Click Apply and OK

tbwhite2040 :

Then click Start--------Devices and Printers--------right-click on the Fuji printer and click Printer Properties to open up the printer properties. Then click the Ports tab and make sure the USB001 port has a check mark in it and click Apply. Then click the General tab and click Print A Test Page. see if it prints

Customer:

Still working on all this

tbwhite2040 :

OK take your time

Customer:

Yes that worked , thanks

tbwhite2040 :

You are welcome and please click the Accept button and leave positive feedback

tbwhite2040 and other Printers Specialists are ready to help you
Thank You and if you have any more issues please feel free to contact us again.