When I tried a new scan in Windows Fax and Scan, I received the message that no scanners were detected.
When I close Capture Perfect it leaves an icon in the tray which I cannot get rid of without restarting or re-looging in. When I tried to uninstll capture perfect, received the message "Capture Perfect 2\Cappe.EXE is in use Please close the application. Again the only way I can close it is reboot or re-login. That appears to be the hangup. Since I scan infrequently, I don't want to leave capture perfect running all the time and if I close it, it won't work again until I reboot.
I tried your suggestion and unfortunately nothing changed. I have Paperprt on another machine and decided to try that. I was uable to get that to work, close the program, and then open it and it still worked.
Thanks you for all your time and effort on this. I will "accept answer" so that you can get paid.