1. The printer is 4 to 5 years old. It could be a little older. It prints 200 to 300 pages once a week. Once a year is prints anual reports that are about 1000 pages.
2. The error message appeared while doing regular printing. However, for several weeks the printer has been giving a warning message that "the ink absorber pad is almost full" but it would allow you to conitinue printing.
3. Only Canon printer cartridges have been used.
Attachments are only available to registered users.
could not remove cartridges - the cartridges would not center. They remained in the covered area to the right of printer.
The device that moves the cartidges would not remove to the cartridges center as depicted in the change cartridges diagram. With the print cartirdges in the covered area on the right side of the printer, they are in accessable.
I called Canon printer support and was advised that the ink absorption pad needed to be replaced. The cost to replace the pad was about equal to buying a new modern printer. This is what I elected to do. Thanks for attempted help. Since we were not successful, I do not wish to pay the $28 fee.