I am receiving error codeNNN-NN-NNNNwhen I try to print. The trouble shooting directions say to go to start>run on your computer. Then type services.misc. I can't get past Start>run. Where is that?
Model: kodak esp office 2150 series XPS
Turned the printer off and back on. \made sure it is connected to the computer. It is wireless. The WiFi button is lit and solid blue
Welcome to JustAnswer.comMy name is XXXXXX, XXX I am one of the experts who will be assisting you today! This could take several steps, but Id like to start here.Go to the link belowhttp://support.microsoft.com/mats/printing_problems/Click the big green " Run Now " Button. This will start a file download. Save the file. Then, once its finished downloading. Run the file This will attempt to automatically fix the issues with your printer. Let me know if it finds any issues that it says it cant fix.. And if it says it has made some repairs, try to print again.You can get back to me on this same question, the same way you have been doing.. Just send me a reply. Or.. Log into JustAnswer.com, then on the Top right, click on my questionsThen, click the "reply to expert" next to my face..If my answer helped, please click one of the smiley faces to rate the solution, and then click the green accept button to accept the answer..If my answer did not work, please wait to rate the answer and also wait to accept and instead send me a reply so that I can continue to assist you as needed.Thanks! D.Sandlin
5 Years in The US ARMy as a Network Switching Systems Operator
Something is blocking the computer. When I click run file it says it cannot be sent
Ok, to be sure.. when you click this linkhttp://support.microsoft.com/mats/printing_problems/and then click the big green " run now" It wont allow you to download the file?
I downloaded the file and ran it. It says the printer cannot be contacted over the network.
Temporarily. can you connect the Kodak printer to the computer via a usb cable.. And then run that program again? thanks!
I will get a usb cable and try that. I'll get back to you.Thanks.
Thanks, let me know what happens when you have time to test..