try uninstalling the current printer driver
and reboot the computer after removal
open the link ill post and download the latest driver software
download and install the latest driver software that should take care of the issue
let me know how it goes
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My printer...HP7500a...prints fine from the moniter...but if I use my copier as a copier it prints only about 1/4 the material.
Did you download and install the full verstion driver software?
the copier part
you have to open the ADF and clean the scanner unit by opening the printer top