When I switch on printer, I get grinding/rapid clicking sound from Righ hand side where cartridges are. the cartridges move across and back to right side and then noise starts again and creates a a vibration as if the motor is tring to send the cartridges further to the right.
The screen dispkays message to clear cartridge jam, but I can see no jam. I can move the cartridge by hand to the left without any noise/vibration.
I cannot see any tabs, I have removed ink cartridges and reinstalled them, I have looked under the cart and cannoit see sponge - there is a small brush on the far right facing up towards the cart. This does not appear to push down.
When I power on, the printer goes through a diagnostic and still comes back with the paper jam message and the rapid clicking returns.
Will it work if I carefully clean out the old ink with a flat screwdriver and then remove this fabric absorber completely?
I won't be able to clean it too well tonight - I shall need to buy some cotton buds or something to be able to get into the area to clean it.
Will this solve the problem?
Will methylateds spirit act as a solvent to use on cotton buds toi do a final clean?
I thought that HP inks were waterproof so they don't run when printed on envelopes that may get wet with rain in the postal system.
I am naturally cautious about using water in electrical equipment in case there is some residue when I switch on the power again.
It looks like we've gone as far as we can tonight until I buy some cotton buds.
When I've cleaned the well, will the printer work without a sponge so that I can test it?
Where do I get a sponge and how do I attach it?
OK, I will try that tomorrow.
When this is successful, can I get back to you to "AcceptAnswer" tomorrow?
(If this is not successful, then we can try other solutions, maybe)
........Keep thinking !!!
Looks like we've hit the buffers on this one.#
Thanks for your attempts to solve the problem, but disappointed that it was not successful.