Hi. I am Rick. I will be your expert.
OK. Lets give this a try. Remove the black cartridge and then use a q-tip and some alcohol or warm water to clean the contacts on the cartridge and in the carrier. Make sure the printer is off when cleaning. When averything is dry put the cartridge back in and give it a try. Letme know how this goes.
It's not fixed now it is sounds like it's printing 1 line and then shoots the paper out with nothing on it.