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tbwhite2040
tbwhite2040, Technician
Category: Printers
Satisfied Customers: 2002
Experience:  8 years as Computer Support Specialist which allows me to work on printers, projectors, networks, et
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How do I get an Epson Stylus NX420 Printer back online?

This answer was rated:

How do I get an Epson Stylus NX420 Printer back online?

tbwhite2040 :

Hello, My name is XXXXX XXXXX I will assist you in finding an answer to your question.

tbwhite2040 :

Which operating system are you running and how is the printer connected to the computer?

Customer:

It is a wireless connection. I have a Dell computer.

tbwhite2040 :

OK which operating system are you running?

Customer:

I'm sorry. I don't know what you mean by operating system?

tbwhite2040 :

Windows Xp, Windows Vista, or Windows 7?

Customer:

Windows Vista

tbwhite2040 :

OK

tbwhite2040 :

Right-click your printer icon and click Printer Properties. Then click the Ports tab and make sure the IP address that is checked matches the IP Address on the printer itself

Customer:

Thank you. It works now.

tbwhite2040 :

You are very welcome and please click the Accept button and leave positive feedback

Customer:

Thank you it works now.

tbwhite2040 :

You are welcome

tbwhite2040 :

Please click the Accept button and leave positive feedback

tbwhite2040 and 3 other Printers Specialists are ready to help you