Hello, My name is XXXXX XXXXX I will assist you in finding an answer to your question.
Which operating system are you running and how is the printer connected to the computer?
It is a wireless connection. I have a Dell computer.
OK which operating system are you running?
I'm sorry. I don't know what you mean by operating system?
Windows Xp, Windows Vista, or Windows 7?
Right-click your printer icon and click Printer Properties. Then click the Ports tab and make sure the IP address that is checked matches the IP Address on the printer itself
Thank you. It works now.
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Thank you it works now.
You are welcome
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