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HP Deskjet 6540 - error comes up- "MECHANISM ERROR" When I

 
Engineer John C.'s Avatar
  • Answered by:Engineer John C.
  • Computer Science Engineer
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Customer Question

HP Deskjet 6540 - error comes up- "MECHANISM ERROR" When I push the flashing arrow to restart- all that happens is the ink cartridge carriage travels over to the left and returns to the right in park position.

What do I have to do to get the printer working again? RHC

Submitted: 437 days and 14 hours ago.
Category: Printers
Value: CA$28
Status: CLOSED

Accepted Answer

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Expert:  Engineer John C. replied437 days and 13 hours ago.

Hello, I am Engineer John C., I will be your expert today.

Please follow ALL the steps found here -----> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087797&cc=us&dlc=en&lc=en&product=357211&tmp_track_link=ot_search <===== CLICK HERE

Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.

If you would like any additional information or have more questions please don't hesitate to ask!

Please remember to press the ACCEPT button when we are finished, it is the only way I can get credit for helping you. I want you to be 100% satisfied so please, by all means ask any questions you might have on this subject. Positive feedback is always appreciated.

Expert TypeComputer Science Engineer
Category: Printers
Pos. Feedback: 97.7 %
Accepts: 4972
Answered: 3/9/2012

Experience: CompTIA A+ Certified and 10 years of experience repairing computers and printers.

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