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Handy--Andy, Technical
Category: Printers
Satisfied Customers: 1019
Experience:  Helpdesk
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My printer only prints half a page. The ink seems to be ok.

Resolved Question:

My printer only prints half a page. The ink seems to be ok. What could be the problem? Thank you. Dorothy
Submitted: 4 years ago.
Category: Printers
Expert:  Handy--Andy replied 4 years ago.
Hello my name is Andy (in the UK)
I will deal with your issue as best as I can.
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Hi Dorothy

What printer make and model do you have?

Customer: replied 4 years ago.
Expert:  Handy--Andy replied 4 years ago.
The most likely cause of this is the print head. (ie the Nozzle where the ink comes out)
This may solve your current issue:-

Most printers have a cleaning routine where you tell the printer to go through a cleaning cycle. This will be a program on your computer or a button on the printer itself. A number of these cleanings can take care of a clogged print head.

If not then please try the following:-

1 With the printer power on please open the cover and wait for the carriage to appear.
2 Unplug the printer from the mains and carefully slide the carriage to gain access to the print cartridges and remove them.
3 With a damp cloth or ear bud clean the print head. (isopropyl achohol with water works best)
4 Please also clean all the contacts on the cartridge and the cartridge slot.
5 Leave for 5 minutes and put the cartridges back in.
6 How are the print now?

If this doesn't work then you are looking at a faulty cartridge or print head.

All the best
Handy--Andy and 3 other Printers Specialists are ready to help you

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