Printer Repair Questions? Ask IT Technicians for Answers ASAP
Can you check and see if the scanner work with "Windows Fax and Scan"?:
Start > type Windows Fax and Scan in the "Search programs and files box" and press "Enter" > New Scan
Also, when the device is connected to the computer running Vista is the same USB cable being used to connect the device?
I am using Windows XP I do not have Windows fax and Scan that I can find
The device is connected by WiFi, printer function works via WIFI, and I want the scanner to be able to send to PC on same WiFi connection. I do not want to use USB connection
Just to clarify, the Canon MG 6100 is a combined scanner and printer.
Scanner works directly using it from controls on scanner, just can't send scanned file back to PC.
Are you able to get a reference to the specific error code 5,145,55 ?