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MY HP 4500 WILL NOT PRINT. iT RUNS THE PAPER THROUGH THE PRINTER

 

Customer Question

MY HP 4500 WILL NOT PRINT. iT RUNS THE PAPER THROUGH THE PRINTER BUT IT COMES OUT BLANK. WHAT COULD BE WRONG? IT PRINTS OK FROM THE LAPTOP

 

Optional Information:
Make: HP
Model: 4500

Submitted: 450 days and 20 hours ago.
Category: Printers
Value: $18
Status: CLOSED
Picture
Expert:  Bernie replied 450 days and 20 hours ago.

Hello, and thanks for asking your question. My name is XXXXXX XXX I will be your expert today.

  1. Load plain, white paper into the input tray.
  2. Press the Setup button on the product control panel.
  3. Press the Right Arrow button to select Print Report , and then press OK .
  4. Press the Right Arrow button to select Print Quality , and then press OK .
    The diagnostic report prints.
    Figure 6: Print quality diagnostic report

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Does the diagnositc page print, please let me know.

Thanks

 
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