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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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MY HP 4500 WILL NOT PRINT. iT RUNS THE PAPER THROUGH THE PRINTER

Customer Question

MY HP 4500 WILL NOT PRINT. iT RUNS THE PAPER THROUGH THE PRINTER BUT IT COMES OUT BLANK. WHAT COULD BE WRONG? IT PRINTS OK FROM THE LAPTOP
Submitted: 4 years ago.
Category: Printers
Expert:  Bernie replied 4 years ago.
Hello, and thanks for asking your question. My name is Bernie and I will be your expert today.

  1. Load plain, white paper into the input tray.
  2. Press the Setup button on the product control panel.
  3. Press the Right Arrow button to select Print Report , and then press OK .
  4. Press the Right Arrow button to select Print Quality , and then press OK .
    The diagnostic report prints.
    Figure 6: Print quality diagnostic report

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source


Does the diagnositc page print, please let me know.

Thanks