Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi. I am Rick. I will be your expert.
There are only a couple of causes for this. Try removing the cartridges and use a q-tip with some windex on it to clean the contact points on the cartridge and the carrier Make sure the printer is unplugged. When completely dry put the cartridges back in and see if it works. Let me know how it goes.