Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I can help answer your question.
OK, so what's the answer please.
Here are the steps.
1. Open the scanner cover.
2. Press open the ink cartridge cover on the right side
3. Open the ink cartridge carrier and press the black ink cartridge release button
OK, but cartridge holder is over to the right of the printer and cannot access the cartridge cover to release it.
Watch the first few seconds of this video to see how to open the cover --> CLICK HERE
This shows a totally different printer model to the one I have
It shows an SX125 not SX 218
Here is an image of how it should look like:
I know what it should look like, but as I said the cartridge holder is over to the far right and I cannot get access to it.
I cannot get the holder to move to the release position
Do you have a video for the correct printer model?
Ok. Let me see if there is a special way to open it.
Let me check
Ok. I found the exact steps. I will them now.
Press the Index Sheet and Scan buttons at the same time to enter Setup mode.
Then use the left or right arrow buttons to select Ink Cartridge Replacement
Then press the Start button.
Got it, many thanks. Will take it from here. I will do Accept now. Thanks and Happy New Year.