Hi. I am Rick and I will be your Computer Expert. I will do my best to assist you with your question.
Is the carraige stuck on the far side and will not come over?
Kodak is usually very good at backing their products. I would advise calling them and speak to them about your problem. They will be able to tell from the seriel number that this machine is basicaly new and I think they will make you good with it. It is not to rare for them to just replace the machine for you.
This should be the number you need. 1-800-421-6699,