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Handy--Andy, Technical
Category: Printers
Satisfied Customers: 1019
Experience:  Helpdesk
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HP CP1215 print head alignment adjustments

Customer Question

HP CP1215 print head alignment adjustments
Submitted: 5 years ago.
Category: Printers
Expert:  Handy--Andy replied 5 years ago.
Hello my name is Andy
I will deal with your issue as best as I can.
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This may solve your current issue:-

Most printers have a cleaning routine where you tell the printer to go through a cleaning cycle. This will be a program on your computer or a button on the printer itself. A number of these cleanings can take care of a clogged print head.

If not then please try the following:-

1 With the printer power on please open the cover and wait for the carriage to appear.
2 Unplug the printer from the mains and carefully slide the carriage to gain access to the print cartridges and remove them.
3 With a damp cloth or ear bud clean the print head. (isopropyl achohol with water works best)
4 Leave for 5 minutes and put the cartridges back in.
5 How are the print now?

If this doesn't work then you are looking at a faulty cartridge or print head.

All the best

Customer: replied 5 years ago.
Upon doing a bit of research it would appear th eproblem I was having was related to the fact that I was using refilled cartridges, so I have switched back to original equipment to se if that solves my problem.
Expert:  Handy--Andy replied 5 years ago.
Yes that maybe the cause.
But before fitting them I would carry out the previous advise as the nozzles are likely to be blocked.

All the best
Customer: replied 5 years ago.
Simple answer, install new, not refilled cartridges and problem solved, why didn't you think of that, so wrong answer no payment (i hope)
Expert:  Handy--Andy replied 5 years ago.
Hi this was suggested on the first answer.

It said in brief:-
Clean machine and print head, if that doesn't work replace cartridge.

All the best