OK, please follow the steps below to clean the printhead, but this time from the printer's control panel:
Follow these steps to clean the print head:
- Make sure the WorkForce is turned on but not printing.
(If ink is low, you may need to replace the low ink cartridge before cleaning the print head.)
- Load a few sheets of plain paper in the sheet feeder.
- Press the Home button.
- Press or to select Setup, then press OK.
- Press or to select Maintenance, and press OK. You see this screen:
- Select Head Cleaning, and press OK.
- Press Start to start head cleaning.
Cleaning takes about 2 1/2 minutes. When it's finished, you see a message on the display screen.
| ||Caution: |
| ||Never turn off the WorkForce during a cleaning cycle or you may damage it. |
- Select Nozzle Check, then press Start to run a nozzle check and confirm that the print head is clean
The WorkForce prints a test pattern, which includes a nozzle check. Shown below are some examples of what the nozzle check may look like.
Nozzle check pattern with no gaps
Nozzle check pattern with gaps
- Examine the nozzle check.
If the nozzle check has no gaps, you're done. Select Finish Nozzle Check.
If you see any gaps or missing sections or if the page is blank, repeat the cleaning process by selecting Head Cleaning, then Start.
Then if no luck, we have 2 options here. Please see below:Option 1
: the cartridges are defective (that happens sometimes). If you can, replace them by new and genuine KODAK cartridges.Option 2
: If you replace the cartridges and you still get the same issue, then the printhead is defective. (The printhead is the part of the printer that puts ink from the cartridges onto the page) Unfortunately this can sometimes cost more to replace than the machine itself. If your printer is still in warranty you can call Kodak at 1-800-421-6699 and ask for a free printer replacement.
Or if out of warranty, you may prefer a new printer for a similar/better price than a repair. Amazon has very good prices usually with free shipping and no tax
. Click here for more info ---> http://tinyurl.com/AmazonPrinterDeals
Please note I do NOT work for KODAK so please do NOT leave me a negative feedback if you are not satisfied with them.
Computer Science Engineer