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toughguy9
toughguy9, Engineer
Category: Printers
Satisfied Customers: 474
Experience:  A Post Graduate in computer science with over 11 years of experience in Computer Hardware and Software
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I have a Epson Workforce 610 and it wont feed 5 1/2 X 8 1/2

Customer Question

I have a Epson Workforce 610 and it won't feed 5 1/2 X 8 1/2 invitation card stock. Is there any alternate way to feed in the stock?
Submitted: 5 years ago.
Category: Printers
Expert:  toughguy9 replied 5 years ago.
Hi,
Thanks for using JustAnswer.

I understand that you are trying to FEED 5 1/2 X 8 1/2 in your Epson Workforce 610 printer and you are not able to feed the paper.

The paper sizes and types supported by your printer are as follows:

PC-Free Paper Support:

  • Plain (8.5" x 11")
  • Photo (4" x 6", 5" x 7", 8” x 10”, 8.5" x 11", 16:9 wide)

Automatic Document Feeder: 30 Sheets

Paper Sizes: 3.5" x 5", 4" x 6", 5" x 7", 8" x 10", 8.5" x 11", 8.5" x 14", A4, B5, A5, A6, half letter, executive, user definable (3.5" – 44" in length)

Maximum Paper Size: 8.5" x 44"

Borderless Sizes: 3.5" x 5", 4" x 6", 5" x 7", 8" x 10", 8.5" x 11", A4, 16:9 wide

Paper Types:

  • Plain paper
  • Epson Bright White Paper
  • Photo Paper Glossy
  • Premium Photo Paper Glossy
  • Ultra Premium Photo Paper Glossy
  • Premium Photo Paper Semi-gloss
  • Presentation Paper Matte
  • Premium Presentation Paper Matte
  • Premium Presentation Paper Matte Double-sided
  • Matte Scrapbook Photo Paper (letter)

Envelope Types:

  • No. 10
  • DL
  • C6
  • Plain paper
  • Bond paper
  • Air mail

Input Paper Tray Capacity: 100 sheets plain paper, 10 envelopes

 

Source:

http://www.epson.com/cgi-bin/Store/jsp/Product.do?sku=C11CA50201

 

As you can see the Invitation card stock you are trying to FEED is 5.5" x 8.5" which is NOT AUTO CONFIGURED SIZE mentioned in the list above.. The printer should still accept your size as CUSTOM SIZE.

 

Can you please try to SET paper size to 5.5" x 8.5" in setting while printing and see if this helps.

 

Also please make sure you are not keeping more number of papers in the feeding tray.. try to keep 10 cards and see if this helps.

 

If you have the specifications of the CARDS please provide so that i can check if the thickness of the Card is causing problem.

 

Also try to keep regular A4 (8 x11) or any standard paper and see if that paper is recognised properly.

 

Hope this helps.

 

Let me know how things go.

 

All the best.

 

Regards,

Leela Krishna

toughguy9 and other Printers Specialists are ready to help you
Customer: replied 5 years ago.

I checked the box but there wasn't any information about the weight of the stock. HOWEVER, I tried your suggestion of loading 10 cards into the feeder instead of 1, and it worked! ! ! !

 

Whooo Hoooooo!

 

Thanx for your help!

Priscilla

Expert:  toughguy9 replied 5 years ago.
Wonderful..

Glad i could help.