Printer Repair Questions? Ask IT Technicians for Answers ASAP
It did not work. Most probably I can feed the machine incorrect parameters and thereby get the job done, but why should I go to that length if the program specifically specifies that it can accept the 311 x 1200 dimensions. It is designed for that purpose, built with those parameters, but unable to apply it. Surely the technicians must have access to these answers during their training.