Thanks, XXXXX XXXXX that. Lets carry out these steps to try and fix the issue:
Sharply unplug the printer while it is still on from the power outlet, and leave it off for 15 minutes, then replug it back in and turn it on.
Now on the computer, click the Windows Start button > Printer and Faxes > Right click and remove your printer > Now click HERE
Save the driver file to your pc but don't open it for now > Click the Windows Start button > Control Panel
Click Switch to classic view IF it shows on the left side > Click Add/Remove Program and remove any HP printer software there, don't restart if prompted
After that, restart the computer and open the driver file you saved > If you can't find it, open Internet Explorer and press CTRL + J to view your downloads list
Make sure to install as a network printer, then test the scan again.