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James
James, Sr. Printers/Copiers Expert
Category: Printers
Satisfied Customers: 15908
Experience:  20 years experience with IT, networks and office equipment.
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pIXMA Ix4000 WHAT DOES ERROR MESSAGE 5c00 MEAN? Dr Ala

Resolved Question:

pIXMA Ix4000 WHAT DOES ERROR MESSAGE 5c00 MEAN?

Dr Ala Drysdall
Submitted: 5 years ago.
Category: Printers
Expert:  James replied 5 years ago.
Hi,

This code means that the printer's wasted ink absorber is full. You need to service the printer to replace the absorber sponge, which prevents excess ink from spilling out of the printer.

Thanks,

J.
Customer: replied 5 years ago.

Can I make this replacement or is it a service job?

 

Expert:  James replied 5 years ago.
It is a very messy job, and requires parts, so it is a service job.



Thanks,

J.
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