Need more details.
What isn't working?
the printer and it says "printer error has occured" and turn off and then on again. Which I can't seem to do?
What do you want me to do?
How can I accept without any help?
I don't understand how can I accept without any feedback from you?
Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:(1) Open the printer and wait for the carriage to slide over(2) Remove the ink cartridges from the print head.(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.(4) Repeat this until there is no ink residue coming off on the cotton swab.(5) Once finished, allow to dry and replace the cartridges(6) Try to print something nowYou can also try using an Epson nozzle cleaning kit like this:http://www.fixyourownprinter.com/kits/epson/K70If that does not work then you have one of two possibilities:(1) One of the ink cartridges is defective and causing the error(2) If it's definitely not that, then the print head will need to be replaced.Thanks and please click the green ACCEPT button if you are satisfied with my answer.Thanks,Rob