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John T. F.
John T. F., Mac Druid
Category: Printers
Satisfied Customers: 2977
Experience:  20+ years in the computer service industry
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HP ColorLaserJet CP 2025 The screen indicates replace roller I

Resolved Question:

HP ColorLaserJet CP 2025
The screen indicates: replace roller
I have checked the manual but am unable to ascertain the solution.
Thank you,
Ed Bosek
Submitted: 5 years ago.
Category: Printers
Expert:  John T. F. replied 5 years ago.
Hi Ed,

this refers to the Pick Roller in the paper tray area of the machine. This is a user replaceable part and generally is available at a cost of $10 and up.

Hp has a link indicating how to remove/replace this item. The url is horribly long:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02680135&jumpid=reg_R1002_USEN

I can not make an official recommendation on where to purchase the roller replacements but one example is here:
http://www.printersupplies.com/c-HP_Color_Laserjet_CP2025_Paper_Jam_Kit.html

I hope this helps you out and serves as an acceptable answer. If you have further questions on the topic, I would be more than happy to answer them!

Thanks,
John
John T. F. and other Printers Specialists are ready to help you
Customer: replied 5 years ago.
e: HP Color laserJet CP2025 Re; HP Color LaserJet Printer CP 2025 Problem: received message to: replace "pick roller". I cannot find ihow to do this in the manual. Also, I cannot find the part on-line. Ed xxxxx

 

Optional Information:
Make: HP Color LaserJet Printer CP2025
Model: CP 2025

Already Tried:
Expert:  John T. F. replied 5 years ago.
Hi Ed,

I gave you links to both previously. Here they are again in shortform:

The roller kits: http://goo.gl/13raJ

The HP Guide for how to remove/replace: http://goo.gl/H4kT2

Thanks!
John