try all these steps first..
1. Lift the document release lever.
2. Lift the paper stack cover and pull it out completely.
3. Lower the scanning platform (A) in the document delivery slot.
4. Carefully pull out the jammed document.
5. Lift the scanning platform back into place.
6. Insert the paper stack cover.
Make sure the back end of the cover does not catch and lower the scanning platform.
7. Lower the document release lever back into place.
when you go to send teh fax.. and you get that message. make sure this lever is down!
Lower the document release lever back into place.
can you fax now?
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