Greetings, I'm Adam, I'll be helping you solve your issue!
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1st thing to do is to reset the printer itself (Most basic printers will not have a reset setting on the printer, skip this step then)
To do printer reset, there will be a settings or menu button on the printer, the reset will be in one of the menus after pressing the button. After this you will need to install the printer to the computer again, steps below.
If you have a printer that you installed software off a CD then Remove those programs in control panel along with the printer driver below.
Then follow the steps below on how to delete the old printer driver and install the new one.
Start menu > Control panel > Printers > Right click your printer and select delete this printer
Then I will have you restart the computer with the printer unplugged from the USB port on the computer. Once Windows fully loads then re-plug in the USB cord from the printer to the computer. Windows will take a few minutes and tell you that your device is ready to use when it's done.
Then go back to Control Panel > Printers > Right Click your printer > Properties > Print test page
Skip the last (Control Panel > printers) and go to a web page and try to print it or a word file.
To set up wireless printers you might need the disc or software from the HP website. Most times you need to plug the printer in the computer during the install of the wireless setup, then it will have you remove the cord after it installs it to the network. Then on any computer on that network you can search for the printer and it will install the driver for that computer.
Printing problems and printing errors
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