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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14563
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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canon,pixma/mx340. will not scan to PC. Why

Resolved Question:

canon,pixma/mx340. will not scan to PC. Why
Submitted: 5 years ago.
Category: Printers
Expert:  John replied 5 years ago.
Hello, I am John Cappucci, Computer Science Engineer. I enjoy solving computer, printer and networking issues, so I will be very happy and will do my best to help you.

What Operative System version do you have ? (Windows XP, Vista, 7, Mac OS X, etc?) Please click "Reply to your expert" to let me know.

Thank you
Customer: replied 5 years ago.
Windows XP
Expert:  John replied 5 years ago.
In order to scan, please follow the steps below from your computer:

1- From your computer, click Start, All Programs, Accessories
2- Click on Paint to open it
3- Click File, and select "From Scanner or Camera"
4- Make any changes you would like and click "Scan"

Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.

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Thank you

John Cappucci
Computer Science Engineer
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