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here are the steps:
Here are the steps from Canon Website:
Issue: ERROR LCD: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device
If it is not fixed, your printer require repair:
Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.
Find a Service Location
If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
If your printer is no longer under warranty :
So we may better assist you, please make sure that you can access your Canon product and have the following information available when you call:
We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.