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HP officejet 6000 All ink lights are flashing. Replaced all 4 ink cartg. Still flashing.will not print
Optional Information: Make: H P Model: officejet 6000 Already Tried: replaced ink cartg. Still flashing/no print
Hi, this is Michelle and i will be assisting you
please try the below steps
please ensure that the plastic tape has been removed from the cartridge
please take out the print cartridgewait for the insert cartridge message to appearunplug the power cordclean the golden contacts of the cartridge and printhead with a cotton swab and little alcoholwait for 2-3 minutesplug the power cord back inturn the unit on and reinsert the cartridiges check for functionality
let me know the status
same thing
ok
do you have the old set of cartridges still with you
if yes please clean the golden contacts of the old set and then insert them and then check that do you still get the same response or does it change
also let me know if any error code is getting displayed on the printer display
do not have old cartridges
no error code displayed
well its seems to be an issue related to either the cartridges or the cartridge sensor
as you have tried a new set of cartridges, please get the new set exchnaged with another one from the store you got it from and try that
if still the issue repeats, then its a faulty cartridge sensor that is unable to detect the ink levels
in case of a failing sensor, the same will have to be replaced
if the unit is within warranty cover, you can contact hp else need to get it done through a local repair store
please let me know if you have any queries
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thanks for choosing just answer
Experience: BSC computer honors