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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 5358
Experience:  AAS Degree in Computer Technology.
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how do you clean the heads on the HP photosmart C4680

Resolved Question:

how do you clean the heads on the HP photosmart C4680?
Submitted: 3 years ago.
Category: Printers
Expert:  Richard replied 3 years ago.

Hi. I am Rick. I will be your expert.

 

 

THe easiest and safest way to clean the heads on that printer is to remove the ink cartridges and use a q-tip with warm water to clean off the heads form there. After cleaning allow them to dry well before replacing the ink cartridges.

Richard, Technician
Category: Printers
Satisfied Customers: 5358
Experience: AAS Degree in Computer Technology.
Richard and 5 other Printers Specialists are ready to help you
Customer: replied 3 years ago.
I took out the cartridges and see little points and pads between them. Exactly what am I supposed to be cleaning? I do not know what "heads" are.
Expert:  Richard replied 3 years ago.
You are cleaning those little points. They are the jets for the ink. Clean gently to remove anything that may be stuck but do not use a lot of pressure on them. Repeat until the q-tip does not get dirty. THats it. Do you have a specific reason for wanting to do this or are you just doing a little maintenance?
Customer: replied 3 years ago.
The printer is making lines in the pictures. The color is not smooth anymore. A friend told me the heads are dirty.
Expert:  Richard replied 3 years ago.
OK. You are on the right track. After you do the cleaning try the printing again. If you still get the lines you probably have a print head that has gone bad.
Customer: replied 3 years ago.
Thank you1 I am working on it right now.
Customer: replied 3 years ago.
Okay, I cleaned the points and replaced the ink cart. The picture I just printed is smooth. Woo hoo! Thank you very much!

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