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tbwhite2040
tbwhite2040, Technician
Category: Printers
Satisfied Customers: 2002
Experience:  8 years as Computer Support Specialist which allows me to work on printers, projectors, networks, et
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I have Canon MP490 reading error 5200 -- help, I cant get

Customer Question

I have Canon MP490 reading error 5200 -- help, I can't get it to work again.
Submitted: 3 years ago.
Category: Printers
Expert:  tbwhite2040 replied 3 years ago.

tbwhite2040 :

Hello, My name is Tim and I will assist you in finding an answer to your question.

Customer :

Great -- what can we do?

Customer :

Are you there?

tbwhite2040 :

I am here looking up some information for you. Please give me just a second

Customer :

okay

tbwhite2040 :

This error code usually means there is a problem with the printhead. The printhead is most likely failed and will need to be replaced. Is the printer under warranty?

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tbwhite2040
tbwhite2040
Computer Support Specialist
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8 years as Computer Support Specialist which allows me to work on printers, projectors, networks, et