happy to help you
Please follow the below steps...
Click on the Windows logo start button. 2 Click on Control Panel on the right-hand side of the start menu contents. 3 Click on Hardware and Sound.NOTE: Windows XP users will select Printers and Faxes. 4 Click on Printers to open the folder containing your installed printer(s). 5 Double-click on your printer object (i.e., picture icon with the printer description/name).This is the print queue. Any pending or currently printing print jobs will be listed here. Deleting print jobs from the print queue Use Steps 1-5 in the table above to access the print queue. Delete all print jobs -Click on Printer in the toolbar and then click on Cancel All Documents, or -Right-click in the print queue and select Cancel All Documents from the pop-up menu. Delete individual print jobs Highlight the individual job in the print queue by clicking on it. Right-click on the highlighted job and select Cancel from the pop-up menu. IMPORTANT! If a job is stuck in the print queue and cannot be deleted or canceled using the above steps, there may be an issue with the printer spooler that controls the printing options in Windows. If you observe this symptom, it may be necessary to stop and restart the print spooler.
if still problem is there Click here... for an article explaining how to start and stop the print spooler in Windows Vista. After performing this procedure, you can try again to delete or cancel any remaining jobs in the print queue.
I hope the above ionforamtion is resolve your probelm...
Thanks for your time
Good Day to you,..