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PRINTERCAT, Technician
Category: Printers
Positive Feedback: 91.2 %
Satisfied Customers: 1670
Experience: BSC computer honors
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I have a Canon MP530 printer and get an 5C10 error when I try

Resolved Question:

I have a Canon MP530 printer and get an 5C10 error when I try to print. How do I fix it?

Submitted: 2 years ago.
Category: Printers
Expert:  PRINTERCAT replied 2 years ago.


PRINTERCAT :

Hi, this is Michelle and i will be assisting you

Customer :

OK

PRINTERCAT :

the error code 5C10 indicates a mainboard failure requiring a service of the unit
however, you may try the below intermediate steps
first of all please turn off the unit....unplug the power cable
now remove the cartridge...manually slide the carriage assembly\ printhead back and forth
also clean the rail against which the assembly slides with a tissue ensuring that there is no ink residue on it
clean the golden contacts of the cartridges and the printhead with a cotton swab dipped in little alcohol
once done turn the unit back on and check
if still the error code flashes its means that the mainboard has faulted and would need to be serviced
if the unit is within warranty cover, please call up Canon at 1-800-OK-CANON,
1-800-652-2666 to arrange for a service
however, in case the unit is out of warranty....then you may take a service quote from a local repair store and check as usually a new unit would be more cost effective than getting this one serviced....
let me know if you have any queries....

PRINTERCAT :

if you find the information shared useful, please do click accept

Customer :

OK - thanks.

PRINTERCAT :

thanks for choosing just answer

PRINTERCAT, Technician
Category: Printers
Positive Feedback: 91.2 %
Satisfied Customers: 1670
Experience: BSC computer honors
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