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My epson stylus photo R300 wont recognise cartridges. I was

 

Customer Question

My epson stylus photo R300 wont recognise cartridges. I was using non epson ones but now it has a full set of Epson carts and it still wont reconise them. Thanks

 

Optional Information:
Make: epson sytlus photo R300

Already Tried:
takings carts in and out switching on and off

Submitted: 697 days and 17 hours ago.
Category: Printers
Value: £21
Status: CLOSED

Accepted Answer

Picture
Expert:  Robert Preston replied 697 days and 17 hours ago.


Robert Preston :

Hello,

Welcome to JustAnswer. My name is XXXXXX XXXXXXX and I will be assisting you with your problem today.

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

You can also try using an Epson nozzle cleaning kit like this:
http://www.fixyourownprinter.com/kits/epson/K70

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

Thanks and please click the green ACCEPT button if you are satisfied with my answer.

Thanks,
Rob

Expert TypeTechnician
Category: Printers
Pos. Feedback: 90.8 %
Accepts: 5739
Answered: 5/16/2011

Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices

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