It is Windows 7, 64-bit. I have used the system before utilizing a net gear router with no problems.
I have been waiting over 20 minutes without any follow-up. I understood you provided answers ASAP.
I did all the above and went to print and message came back indicating printer was offline. I went in and changed setting, not sure how it went to that setting in the first place, and attempted to print and message came back saying unable to locate printer.
Waited five minutes. Tried to print and again message came back unable to print. Then checking printer status found 2 documents stopping printing of new document, deleted them, and then printer again defaulted back to offline. Does not seem to be fixing the issue. Do I need to reload printer ROM disc?
The disc does have Windows 7 drivers. I previously installed and had no problem working with the NetGear router or with the use of the printer with my family's other laptops, including a MacBook and a Windows Vista Desktop.
I will try to reload and see what happens.
I was able to solve the issue through a direct contact with Canon folks who insured that the wireless capability was working with all my home computers. Given the opt out from John after trying to assist, no other expert came forward to help me with my problem.
For that reason, I have not submitted the release of my deposit and would like it credited back to my account.