Same problem on the HP Officejet 6500 E709n regarding "Ink System Failure" error code. I have tried everything listed regarding cleaning and resetting cartridges but nothing seems to fix it. Any ideas?
Make: HP Officejet 6500
Renewing all 4 cartridges. Removing and cleaning printer head as per instructions posted on this site. Nothing removes the error message "Ink system failure etc etc"
Happy to help you...
In this situation need to follow the below steps....
Please let me know is the cartridges are hp branded or not..?
If so please checkout the cartridges are seated properly... or not....?
All cartridges are genuine HP and correctly seated
Okay Please follow the below steps...Reset the product1. Without turning off the product, disconnect the USB cable from the rear of the product. NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).2. Remove the cartridges from the product. 3. Wait for the 'Insert Cartridges ' message to display on the control panel.4. Disconnect the power cord from the back of the product.5. Wait 60 seconds.6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).7. Reinsert the cartridges, and then close any open doors on the product.8. If you receive a prompt to print a calibration page, do so. 9. Reconnect the USB cable to the rear of the product, and then try printing again.
I hope your problem willbe solved..
Thanks for your time...
Good Day to you...
Sorry Sandeep but have tried that before. Tried again but still the error message.
Thanks but nothing new to solve the problem which I guess must be a faulty machine.
In this situation please clean the print head
After step 2 the "insert cartridges" message does not appear., Still the" Ink system failure" message.
If you need steps i can provide for you...
my earlier reply saying I had disconnected the USB cable was just that - not the following steps 2 to 9 you are listing. However I cannot get past step 2
did you clean the print head
I suspect that this is internal problem ... So need to contact service person... need a technician...If you need service details let me know ...I can help you...
Probably cheaper to get another machine. First time I have used this JA service so appreciate your input but not a winning result - is it possible to pay 50% of the £12 for your time?
I have provided the apted solution but it is some internal problem...Any ways thanks for your time....
If you need service details let me know i can provide for you...
I guess that's fair - you did provide a potential solution so I will accept
Bachelors in Electronics and Proficient in troubleshooting Computer and Printer-related problems