How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert Preston Your Own Question

Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
14124282
Type Your Printers Question Here...
Robert Preston is online now
A new question is answered every 9 seconds

My printer skips lines. The paper slips as it is printing.

Resolved Question:

My printer skips lines. The paper slips as it is printing. As a result I get skipped lines and I cannot copy the whole page.
Submitted: 5 years ago.
Category: Printers
Expert:  Robert Preston replied 5 years ago.

Robert Preston :

Hello,

Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.

This is a problem with the feed roller either being dirty or worn.

Use a dampened, lint free cloth to thoroughly clean the rollers and after that try printing again.

If the problem persists, then the roller causing the issue is worn and will have to be replaced.

Thanks and please click the green ACCEPT button after reviewing my answer.

Thanks,
Rob

Robert Preston and 2 other Printers Specialists are ready to help you