Printer Repair Questions? Ask IT Technicians for Answers ASAP
I have a Dell Photo AIO Printer 926. It's printing blank pages. The maintenance message is telling me that there's an alignment problem and I need to remove tape from the cartridges. There is no tape on the cartridges. What next?
Remove all the ink cartridges from the machineThen clean the contacts on the cartridges as well as inside the machine itselfDo this with a small amount of warm water on a cotton swab until no ink comes off on the swabIf any of the other cartridges are low, empty, leaking or bulging replace themThen turn off the machine and unplug it for 70 secondsPlug it back it and wait for the insert cartridges messageInsert the cartridges and check to see if the problem is still thereIf it is it means the print head has failedIn order to fix this the print head inside the printer needs to be replacedThe print head is the part of the printer that puts ink from the cartridges onto the pageUnfortunately this can sometimes cost more to replace then the machine itselfThe print head has separate nozzles for each cartridge so it can print black for example and the color print blank even if the print head has failed.It also works the same way with the detection of the cartridges.When the machine starts printing out blank pages it means that the print head has failed and needs to be replaced. The print head is the part of the printer that puts the ink from the cartridges onto the page. I would call around first before buying the part because unfortunately this can sometimes cost more to replace then the machine itself.