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Ask Sandeep Pamarati Your Own Question
Sandeep Pamarati
Sandeep Pamarati, Engineer
Category: Printers
Satisfied Customers: 1660
Experience:  Bachelors in Electronics and Proficient in troubleshooting Computer and Printer-related problems
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canon pixma mg5220 i have error code 6c10 turn off and

Resolved Question:

canon pixma mg5220
i have error code 6c10
turn off and on but when i start print error comes up
Submitted: 6 years ago.
Category: Printers
Expert:  Sandeep Pamarati replied 6 years ago.

Sandeep Pamarati :

hallo sir,

Sandeep Pamarati :

happy to help you..

Sandeep Pamarati :

in this case we have the option reset the printer to the factory settings....

Sandeep Pamarati :

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

On the operator panel, press the <ON> button. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON button does not shut off the printer.

Wait approximately ten seconds and then press the <ON> button again.

Wait until the device has completed its cycling process before submitting another job request.

Note: It may be necessary to unplug the power cord and retry if the above steps do not clear the error.

Sandeep Pamarati :

if still problem is there let me know sir...

Customer:

the error clears but if itry to print anything the error shows up

Customer:

error clears but if i try to print anything error shows up

Sandeep Pamarati :

ho okay ...

Sandeep Pamarati :

please checkout the print queue sir....

Customer:

how do i do that

Sandeep Pamarati :

let me know the operating system sir.

Sandeep Pamarati :

windows or mac

Customer:

windows

Sandeep Pamarati :

thanks for the above information sir...

Sandeep Pamarati :

one sec please...

Sandeep Pamarati :

i have provided the steps for windows in that yo can choose the operating system and follow the steps sir....

Sandeep Pamarati :

Start Print Spooler Service (Windows XP / 2000 / Windows Vista)


Accessing Services


To resolve the error shown below , right-click Print Spooler service and then select Start.

Click for instructions to access 'Services'


ex. Windows XP Computer Management

Open Computer Management.

On the right-hand side pane of Computer Management window, scroll down to locate 'Print Spooler'.

Right-click on 'Print Spooler' and select 'Start'.



Close the Computer Management window and attempt to print again.

Note: If the Spool service will not start, or if the Spool service will not remain running while attempting to install, please consult your computer manufacturer or security / firewall software manufacturer for troubleshooting.


Note: If anything other than Remote Procedure Call (RPC) is listed in the This Service depends on the following system components section, you may need to contact the hardware / software vendor for assistance in either disabling or removing the component. See example below.




Windows Vista

Click the Start button .

Click your right mouse button on Computer.

Select Manage from the menu that appears.

Click the plus (+) next to Services and Applications.

Select Services.

Windows 2000


Right-click on My Computer.

Select Manage.

Click the plus (+) next to Services and Applications.

Select Services.


Windows XP

Click Start.

Right-click on My Computer.

Select Manage.

Click the plus (+) next to Services and Applications.

Select Services.






























Sandeep Pamarati :

let me know if it helps....

Sandeep Pamarati :

thanks for your time...

Customer:

i don't see any steps

Sandeep Pamarati :

Start Print Spooler Service (Windows XP / 2000 / Windows Vista)


Accessing Services


To resolve the error shown below , right-click Print Spooler service and then select Start.

Click for instructions to access 'Services'


ex. Windows XP Computer Management

Open Computer Management.

On the right-hand side pane of Computer Management window, scroll down to locate 'Print Spooler'.

Right-click on 'Print Spooler' and select 'Start'.



Close the Computer Management window and attempt to print again.

Note: If the Spool service will not start, or if the Spool service will not remain running while attempting to install, please consult your computer manufacturer or security / firewall software manufacturer for troubleshooting.


Note: If anything other than Remote Procedure Call (RPC) is listed in the This Service depends on the following system components section, you may need to contact the hardware / software vendor for assistance in either disabling or removing the component. See example below.




Windows Vista

Click the Start button .

Click your right mouse button on Computer.

Select Manage from the menu that appears.

Click the plus (+) next to Services and Applications.

Select Services.

Windows 2000


Right-click on My Computer.

Select Manage.

Click the plus (+) next to Services and Applications.

Select Services.


Windows XP

Click Start.

Right-click on My Computer.

Select Manage.

Click the plus (+) next to Services and Applications.

Select Services.






























Sandeep Pamarati :

i have provided again

Sandeep Pamarati :

do you able to see my reply ..

Customer:

no i do not see your reply

Sandeep Pamarati :

what happend i didnt no....

Sandeep Pamarati :

please restart your system and then see my answer....

Customer:

i restarted i don't see anyanswer.i have to go offline to go to work

Sandeep Pamarati :

okay ...

Sandeep Pamarati :

please click here .....

Sandeep Pamarati :

let me know if it helps....

Customer:

i tried but it did not work,i will bring my printer to where i bought it

Customer:

thanks a lot for your help

Sandeep Pamarati :

Okay sir..

Sandeep Pamarati :

Thanks for your time..

Sandeep Pamarati :

Good Day to you sir....

Customer:

sandeep,it did not work thank you for your help.

Sandeep Pamarati and 2 other Printers Specialists are ready to help you