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Ask Sandeep Pamarati Your Own Question

Sandeep Pamarati
Sandeep Pamarati, Engineer
Category: Printers
Satisfied Customers: 1660
Experience:  Bachelors in Electronics and Proficient in troubleshooting Computer and Printer-related problems
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i have an canon PIXMA MP280 series printer it gota paper jam

Customer Question

i have an canon PIXMA MP280 series printer it gota paper jam . i pull paper out but the alarm button still lit and this code keeps appearingE03 which is the code for paper jam
Submitted: 5 years ago.
Category: Printers
Expert:  Sandeep Pamarati replied 5 years ago.
Hallo Sir,

Happy to help you.....

Paper Output Tray is closed./Paper jam.

If the Paper Output Tray is closed, open it.

The machine resumes printing.

If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.


Paper Feed Roller
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

Make sure that the power is turned on, and remove any paper from the Rear Tray.

Open the Paper Output Tray gently, and open the Output Tray Extension.

Clean the Paper Feed Roller without paper.
Press the (Maintenance) button repeatedly until b appears.

Press the <Black> or <Color> button.
The Paper Feed Roller will rotate as it is cleaned.

Clean the Paper Feed Roller with paper.
Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
Make sure that b appears on the LED, then press the <Black> or <Color> button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
After the cleaning is completed, press the <Stop/Reset> button to return the LED to the copy standby mode.


Open the Paper Output Tray
The printer will not print as long as the paper output tray is closed.

Open the Paper Output Tray (3).
Put your finger in the indented portion at top of the Paper Output Tray and open it gently.

Open the Output Tray Extension.

*Exterior appearance varies by model

let me know if it helps...

thanks for your time...

good day to you sir...

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