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Colin Vincent
Colin Vincent, Engineer
Category: Printers
Satisfied Customers: 1543
Experience:  City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.
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How can I clear the memory of my Brother MFC-490CW printer

Resolved Question:

How can I clear the memory of my Brother MFC-490CW printer? I am unable to send faxes because the memory is full. I have looked in the manual, and cannot find anything about clearing the memory.
Submitted: 3 years ago.
Category: Printers
Expert:  Colin Vincent replied 3 years ago.

Colin Vincent :

Hi there. The memory clear is carried out as follows


  • Press the Menu option.

  • Then press either the Up or Down Arrow key to choose Fax and press OK.

  • Then press the Up or Down Arrow key to choose Setup Receive and press OK.

  • Then press the Up or Down Arrow key to choose Memory Receive and press OK.

  • Finally press the Up or Down Arrow key to choose Off and press OK.

  • If you have faxes stored in the memory, you will receive one of the following message:



    • Erase All Fax (Doc) ?

    • Print All Fax?



    If you then press 1(Yes), faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.

    If you press 2(No), faxes in the memory will not be erased or printed and the setting will be unchanged
  • Customer :

    Ok. Did that. Didn't get any message. Will try to send fax again.

    Customer :

    Tried sending fax again. Went through ok. Thanks!

    Colin Vincent, Engineer
    Category: Printers
    Satisfied Customers: 1543
    Experience: City of Guilds 224, Kyocera, IBM, Novell certifications. 24 years IT experience.
    Colin Vincent and 2 other Printers Specialists are ready to help you

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