Hello,Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:(1) Open the printer and wait for the carriage to slide over(2) Remove the ink cartridges from the print head.(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.(4) Repeat this until there is no ink residue coming off on the cotton swab.(5) Once finished, allow to dry and replace the cartridges(6) Try to print something nowIf that does not work then you have one of two possibilities:(1) One of the ink cartridges is defective and causing the error(2) If it's definitely not that, then the print head will need to be replaced.Thanks and please click the green ACCEPT button if you are satisfied with my answer.Thanks,Rob
I have tried to clean and replace the cartridge - didn't help. Replaced the black ink cartridge which I had done previously and encountered the problem - again this did not resolve the problem.
Then as I said:
If that does not work then you have one of two possibilities:(1) One of the ink cartridges is defective and causing the error(2) If it's definitely not that, then the print head will need to be replaced.
So in this case it must be the printhead since you tried another cartridge
Something else you can try before replacing the printhead would be a nozzle cleaning kit for Epson printers
You can get such a kit here: