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Ask Robert Preston Your Own Question

Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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my printer says its paused what do i do

Customer Question

my printer says its paused what do i do
Submitted: 5 years ago.
Category: Printers
Expert:  Robert Preston replied 5 years ago.

Robert Preston :

Hello,

Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.

Turn the printer off

Uninstall it and restart the computer

Once restarted, reinstall the printer

Power it on when prompted by the installer. If it does not prompt you, wait until it is done installing and then power the printer on.

Then you should be good to go

Thanks and please click the green ACCEPT button if you are satisfied my answer.

Thanks,
Rob