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Robert Preston
Robert Preston, Technician
Category: Printers
Satisfied Customers: 9561
Experience:  5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices
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Why does my new Kodak printer print in negative

Customer Question

Why does my new Kodak printer print in 'negative' ??
Submitted: 5 years ago.
Category: Printers
Expert:  Robert Preston replied 5 years ago.

Robert Preston :

Hello,

Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over. If for some reason it does not follow these instructions:
(a) Unplug the printer
(b) Manually slide the carriage over until you can get the ink cartridges out.
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then the print head will need to be replaced. This is a common problem with Kodak printers. You can call Kodak at 1-800-421-6699 to order a replacement printhead.

Thanks and please click the green ACCEPT button if you are satisfied with my answer.

Thanks,
Rob