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Pixma MX860 Canon Printer will not print in black from the

 

Customer Question

Pixma MX860 Canon Printer will not print in black from the internet nor my e-mail. It does print documents from pages. I am using it with a IMAX Mac 0SX, version 10.6.5. Is there a way I can correct this?

 

Optional Information:
Make: Canon
Model: PIXMA MX860

Already Tried:
I have changed the cartridge, but it didn't make any difference. IT is just the 220 Black cartridge.

Submitted: 874 days and 23 hours ago.
Category: Printers
Value: $16
Status: CLOSED
Picture
Expert:  Sandeep Pamarati replied874 days and 17 hours ago.


Sandeep Pamarati :

Hallo Sir,

Sandeep Pamarati :

Happy to help you....

Sandeep Pamarati :

Sir please checkout the compatible cartridges numbers....

Sandeep Pamarati :

Compatible inkcartridges here....

Sandeep Pamarati :

You said ....... does not print in black and you have changed cartridges,,,,

Sandeep Pamarati :

There some causes to get this problem....

Sandeep Pamarati :

First you have checkout the cartridge is compatible or not...?

Sandeep Pamarati :

Then cartridge is seated or not chekout ....

Sandeep Pamarati :

If cartridge is compatible still problem is there the new cartridge is faulty....

Sandeep Pamarati :

These are main causes sir....

Sandeep Pamarati :

If you need further help let me know sir....'

Sandeep Pamarati :

Thanks for your time...

Sandeep Pamarati :

Good Day to you....

Customer :

Sir: I have tried everything you've asked me to try. As it turns out, the printer is no longer printing out my documents either. I can't believe that three different cartridges would be defective. I'm going to have to try some other sources. Thank you for trying to help me.

Sandeep Pamarati :

Okay sir....

Sandeep Pamarati :

Thanks for your time..

 
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