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Ask Sandeep Pamarati Your Own Question
Sandeep Pamarati
Sandeep Pamarati, Engineer
Category: Printers
Satisfied Customers: 1660
Experience:  Bachelors in Electronics and Proficient in troubleshooting Computer and Printer-related problems
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Pixma MX860 Canon Printer will not print in black from the

Customer Question

Pixma MX860 Canon Printer will not print in black from the internet nor my e-mail. It does print documents from pages. I am using it with a IMAX Mac 0SX, version 10.6.5. Is there a way I can correct this?
Submitted: 6 years ago.
Category: Printers
Expert:  Sandeep Pamarati replied 6 years ago.

Sandeep Pamarati :

Hallo Sir,

Sandeep Pamarati :

Happy to help you....

Sandeep Pamarati :

Sir please checkout the compatible cartridges numbers....

Sandeep Pamarati :

Compatible inkcartridges here....

Sandeep Pamarati :

You said ....... does not print in black and you have changed cartridges,,,,

Sandeep Pamarati :

There some causes to get this problem....

Sandeep Pamarati :

First you have checkout the cartridge is compatible or not...?

Sandeep Pamarati :

Then cartridge is seated or not chekout ....

Sandeep Pamarati :

If cartridge is compatible still problem is there the new cartridge is faulty....

Sandeep Pamarati :

These are main causes sir....

Sandeep Pamarati :

If you need further help let me know sir....'

Sandeep Pamarati :

Thanks for your time...

Sandeep Pamarati :

Good Day to you....

JACUSTOMER-hqjr9o8y- :

Sir: I have tried everything you've asked me to try. As it turns out, the printer is no longer printing out my documents either. I can't believe that three different cartridges would be defective. I'm going to have to try some other sources. Thank you for trying to help me.

Sandeep Pamarati :

Okay sir....

Sandeep Pamarati :

Thanks for your time..