Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:(1) Open the printer and wait for the carriage to slide over(2) Remove the ink cartridges from the print head.(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.(4) Repeat this until there is no ink residue coming off on the cotton swab.(5) Once finished, allow to dry and replace the cartridges(6) Try to print something nowIf that does not work then you have one of two possibilities:(1) One of the ink cartridges is defective and causing the error(2) If it's definitely not that, then the print head will need to be replaced.Thanks and please click the green ACCEPT button if you are satisfied with my answer.Thanks,Rob
What if the carriage doesn't slide over?
Unplug the printer and slide it over manuallty
So it is still showing the e/3 thing and it is also showing the alarm light but in addition to the black ink light- does that mean that it is the blank ink cartridge that is defective?
if the black ink light is blinking in conjuntion wiht the alarm light?