i have a cannon MP530. alarm message is check cartridgeUO52. I have changed all cartridges. Still won't work.Printer will print of my pc microsoft windows computer. But won't work from from apple mac.RegardsRobyn
Changed all cartridges.
cleaned cartridge head.
Please remember to scroll down and click the green ACCEPT button ONLY if we solve the issue, for me to be paid :-) (even if you have a subscription or trial plan with us, and even if you see the holding charge in your credit/debit account I need you to click Accept for the money to be released to me)Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you. Please follow ALL the steps below(source:canon.com)Issue: ERROR LCD: CHECK CARTRIDGE U052
Reseat the Print Head:
Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
- On: The printer is ready to print.
- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
- Off: An error has occurred and the printer is not ready to print.
The error message is still present and printer still not working.Followed all the above steps
OK. Are you using genuine CANON cartridges?Thank youJohn CappucciComputer Science Engineer
No, I am using refill cartridges, which I have used successfully for 2 years in this printer
Ok, we have 2 options here. Please see below:Option 1: the cartridges are defective (that happens sometimes). If you can, replace them by new and genuine Canon cartridges.Option 2: If you replace the cartridges and you still get the same issue, then the printhead is defective. (The printhead is the part of the printer that puts ink from the cartridges onto the page) Unfortunately this can sometimes cost more to replace than the machine itself. If your printer is still in warranty you can call CANON directly at 1-800-OK-CANON and ask for a free printer replacement.Also please remember that the printhead may become defective sooner with generic inks than with original inks.Please note I do NOT work for CANON so please do NOT leave me a negative feedback if you are not satisfied with them. Thank youIf I helped please scroll down and click the green Accept button for me to be paid :-) (even if you have a subscription or a trial membership)Thank youJohn CappucciComputer Science Engineer*** 4 IMPORTANT THINGS *** (please read them)1- Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort. (*** Even if you have a subscription plan, you need to click the Accept button if the issue is solved for me to be paid, you won't be charged twice ***, don't worry. Thank you!)2- Let me know if the answer doesn't work INSTEAD of leaving negative feedback, so we can still continue troubleshooting the issue.3- Positive Feedback is very important to us. Please leave me a positive feedback after you are happy with the answer.4- Any bonus will be greatly appreciated