Hello. I can assist you with your question.
This is a known problem and can be corrected by updating the firmware to the latest release. You can download the firmware at the following location:
I'm not referring to the drivers. I'm referring to the firmware which must be installed to the printer itself.
When you install the firmware from your computer, it gets installed on the printer and stays internal to the printer.
I have a Brothers printer HL 2240 that will not print.