How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask tbwhite2040 Your Own Question
tbwhite2040
tbwhite2040, Technician
Category: Printers
Satisfied Customers: 2002
Experience:  8 years as Computer Support Specialist which allows me to work on printers, projectors, networks, et
35117564
Type Your Printers Question Here...
tbwhite2040 is online now
A new question is answered every 9 seconds

Brother MFC 7340 , will not print, printer appears to be offlline.

Resolved Question:

Brother MFC 7340 , will not print, printer appears to be offlline. Running Windows XP 2007.

Thanks

david
Submitted: 6 years ago.
Category: Printers
Expert:  tbwhite2040 replied 6 years ago.

tbwhite2040 :

Hello, My name is XXXXX XXXXX I will assist you in finding an answer to your question.

tbwhite2040 :

Right-click your printer icon and make sure the Use Printer Offline is not checked or Use Printer Online is checked. Then go to Properties and open it up. Click on the Ports tab and make sure you have a checkmark in the ports box next to USB virtual printer port if you are connecting your printer to your computer using a USB cable. Then click Apply. This will move your printer up beside the USB port.

JACUSTOMER-0w4kc71v- :

This did not work and I found the amswer in the manual by reparing the software with the original installation disc.

tbwhite2040 :

OK I am glad you have it working

tbwhite2040 and 5 other Printers Specialists are ready to help you