Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:(1) Open the printer and wait for the carriage to slide over(2) Remove the ink cartridges from the print head.(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.(4) Repeat this until there is no ink residue coming off on the cotton swab.(5) Once finished, allow to dry and replace the cartridges(6) Try to print something nowIf that does not work then you have one of two possibilities:(1) One of the ink cartridges is defective and causing the error(2) If it's definitely not that, then the print head will need to be replaced.Thanks and please click the green ACCEPT button after reviewing my answer.Thanks,Rob
this info is not helping me at all
How is it not helping?
If your copies are light all of a sudden, it's a result of the printhead.
It wouldn't just happen out of the blue for no reason.
it did ot just happend out of the lie
is there a function on the printer to increase the darkness of te print...i lost the manual
No, not specifically. Does it happen if you print from the computer and if you make a copy on the printer?
printing off the computer is fine...just making copies isthe problem
Hello and welcome to Just Answer. I appreciate the question.
I am Charlie an would like to try and help.
If this does not work
try setting the exposure intensity.
Please let me know if this helps.