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Andy, Elec & Comp pro
Category: Printers
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Canon MP830 Multifunction--what is error code 5100 Printer

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Canon MP830 Multifunction--what is error code 5100? Printer makes clicking sounds and screeches then gives the error code 5100. Also, we cannot locate the printers serial number. Is it hiding somewhere?

This error occurs because of following reasons :

1. There is some piece of paper / paper clip / sticker stuck inside printer and you are not able to access it. In this case you need to remove all ink cartridges, turn off printer, then turn it upside down and shake it few times. If still not working then you need to open it up as much you can to see if something is stuck

2. The electric sensor which receives signal from the mechanical paper sensor to detect jam has issues. Either there is dust on it or its gone bad and needs replacement. You should first open up the printer and blow air in it (using compressed air can) to remove all dust. If it doesnt work then this repair will cost you much more than buying a new Printer. If its in warranty certainly call Canon

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